Customer Testimonials
Suddenly, a compressor on my Palisade has died but the compressors were backordered. I called Hyundai case management and they promptly shipped a compressor to Plaza Hyundai. Both Hyundai case management and Hyundai Plaza service management called me almost every day notifying me about the status of my case. The new compressor has been installed and tested ahead of expected time. I am incredibly grateful to William Bonilla, the Assistant Service Manager of Hyundai Plaza. He was extremely helpful and friendly. Overall, it was my best experience with car service. Alex. Reznitsky.
Went to the service department for a recall and was ready to be aggravated as I have been in the past and I was so surprised at the professionalism there today, Starting with the young lady on the phone who made my appointment, the lady who took the info. for my car when brought in, gentlemen outside taking care of everyone to the gentleman who brought my car out and Hugo who I spoke to after receiving my car in perhaps five minutes after I arrived to pick it up. Thank You All for being the best team this place ...
Super Sales Professional Michael Dakir and his extraordinary Manager Louis greeted me warmly and provided outstanding service. It was a frigid morning and I was immediately offered a cup of tea. Michael and Louis worked with me and offered me a deal within my budget. Thankfully, I received several deductions and a rebate. I’m very pleased they made it possible for me to purchase my 2020 Hyundai Elantra. Michael was; knowledgeable, kind and patient to coach me to use the wonderful features in the car. Also, Christina wisely and thoroughly guided me to choose the best protection policy. She also ...
I found the agent Lester and the manager Louis very helpful. My car experience was excellent. I highly recommend them. They worked with me to get the best deal possible on my lease. Thanks, Debbie DeCarlo
Phenomenal customer service courtesy the helpfulness and the professionalism that was shown by Nancy Jesus and Britney were outstanding. Each person made you feel that your car will be taken care of !
James Lalanne is very professional, personable and helpful! He made the experience of my lease easy and negotiated a great deal for my budget. if you are shopping for a new car he will take great care of you! Highly reccomend. Thanks James for going above and beyond!
We just leased out third Sonata from Plaza. In this go-round, our sales associate was Kevin Crespo. My wife and I found him to be most helpful and knowledgeable, and would recommend him if you’re looking to buy or lease a Hyundai. He was very familiar with the dealership’s inventory, and was quickly able to locate the car that met our specifications. He was also diligent in keeping us informed with updates when out-of-town weather issues delayed the arrival of our new car. It was then delivered when promised, and he has since followed up with his offer ...
Clarence was a blessing he was the best I always wanted a Santa fe sport but my credit wouldn't allow me but Clarence mad it possible I love plaza hyundai
If you're looking for Superb Customer Service, go to Plaza Hyundai and I am sure you will walk away satisfied like I was. If you're lucky ask for Ms. Mejia, she is magic and will get you into a new car in no time. Everyone I came in contact with was friendly and offered to help. Couldn't have asked for a better experience.
Kevin crespo was the salesman. He was straight about the information he gave me. And tried his best to work the numbers outfoe me .and helped me understand everything. I am very happy with my new car. And Mohammad Hamdan helped me with all the leading information.he was very nice too.
Rep Kevin was very helpful and informative. Helped me leave with a car that was within my budget. My overall experience was ok, as all staff tried to ensure that I was comfortable and offered refreshments and food due to the long process
Clarence is a great salesman made sure I got what I wanted and he was patience and understanding new exactly what I was looking for such a beautiful experience
I’m so excited to have my new Hyundai Elantra John and Clarence was great I would recommend to all my friends and family members I love plaza hyundai
If it wasn't for Kevin, Plaza almost lost my business of purchasing two cars. I've been a loyal Plaza customer for years and have always been treated well. This year started off rocky with a different salesperson, until Kevin came to the rescue. His professionalism and willingness to put the customer first made my experience one of the best I've had at Plaza. I wouldn’t hesitate to recommend Kevin to anyone looking for a car.
From the moment I was introduced to my sales man named Manny right away he asked me what I am looking for in a vehicle I told him and he delivered wonderful experience
Mr. Kevin Crespo was the most different sales person have ever met in my life He looked at me dead in my eyes and told me all he cares about are his reviews and referrals so I knew I was working with someone who was going to work well with me. I didn't need a test drive but he insisted. He was right I would never buy shoes without trying them on. After our sale he checked up on me to see if everything was downpacked which it was so I will see be seeing him in 3yrs.
Manny was a good person to work with. His business manager John Morgan was also very nice. They made a great team and helped me with everything I needed.
Maribelle was more than gracious and so efficient. I had no idea that I was getting a new lease and she really went out of her way for us to transition to a new vehicle. Thanks Maribelle!
I've been coming to plaza for years this is my 5th car and its always a pleasure god bless plaza automall and Clarence cannon best salesman in the world
Clarence made my experience a blessing he was charming and funny I love my new elantra and its was priced right you have to go see Clarence he was the best
Real good people will come back again and let people know how good you are I even enjoy myself while I was wailing talking to really nice people
Overall, I am very content and feel less overwhelmed in this process of getting what I was missing in my life! So happy that this is right here in Brooklyn to my convenience as well very accessible and welcoming.
Service was excellent and straight forward. These guys helped me out a lot in getting me inside of my dream vehicle. I will be back to get my new cars a few years down.
I was extremely satisfied with my experience. I have already recommended a co-worker to Hyundai Plaza and they purchased a vehicle the same day. I will definitely be returning to Hyundai Plaza for future purchases and will continue giving out recommendations.
Was pleasantly greeted and asked what I had or had in mind concerning my vehicle,its current mileage,and my plans for future trips.I had not realized how many miles I had logged since I routinely travel to Vermont and Florida several times a year from my main home in Brooklyn for family gatherings and changes of seasons.I have children and grandchildren who visit at both places.Maribel Mejia was extremely helpful with her advice and pointers.As a senior citizen I really appreciate the patience and wealth of knowledge she demonstrated in teaching me the technological advances ...
Purchasing the car at your dealership was smooth as butter , Maribelle was informative and thorough not to mention very professional ! John was helpful with the financing aspect . Anna and Marvin closed the deal. All an all it was a pleasant experience.
Mr Crespo was very helpful and compassionate towards what my family and I were looking for. He was knowledgeable and insightful. I would highly recommend mr Crespo and the Hyundai family.
I love this place such wonderful people great workers I love my dealer he was a great guy who attended me with patient and understanding 😝😝
Meriabelle was very helpful she helped me and my wife understanding how to use smart trunk and remote start thanks alot. Next time i hope i can get more discount
My wife and I have least 4 vehicles from Plaza Hyundai over the last few years, and have been very happy. Ask for Kevin in sales, great guy.
CAME IN NO APPOINTMENT GOT MY VEHICLE BACK SAME DAY . THEY DID A VERY GOOD JOB BY KEEPING ME UP TO DATE ON MY VEHICLE , WOULD RECOMMEND TO ALL MY FRIENDS .
Your chances of driving away from the showroom were greatly increased by the hard work put forth by the salesman. Very good service, efficient and cordial, had a great experience, I will definitely recommend others.
Very good, no problem whatsoever, really good guy, everything was smooth as I expected, recommend to any and everyone if they are looking for one.
Today i had to go to Hyundai to service my car. I was well received by an employee. He called inside and we discussed what i want them to do for me. He took notes and walked through everything and the price. It was little pricey but at the end of it , i got an excellent job. That is why I have to come to Hyundai and I will encourage all my friends and family to buy Hyundai. The service was excellent , it looks like new and working very well Thanks Hyundai for your service. Good technicians
Kevin provided excellent customer service throughout my visit at the dealership and showed me to the exact type of car I was looking for. He introduced me to all of the features in the vehicle that I would want and did not pressure me to purchase or pay for anything I did not want or need. He was beyond professional and friendly with me throughout my visit.
Excellent service. Had a wonderful time easy to do and very communicative. Did not leave anything hidden everything was told upfront with no hidden fees! Love it will definetly recommend to a friend’
I left the car for services and when To the doctors appointment so when I return my car was ready for me . I like the service that I received . L
anthony was great called thurs he got my car in thurs pm a pleasure to deal with anthony he made the experience a great one an asset to the service team
It was the best I love my new car will definitely recommend this dealership and Clarence he was the best wish I could say more
Clarence was awesome professional sharp this is my dealer for life... highly recommended.. Plaza Hyundai is great clean waiting room has coffee and leather sofa I was impress.. this is definitely a one stop shop...
I was very pleased with the car service here. Courtney Browne is very knowledge and reliable. I came here more than once and he's always been helpful.
Great service department courtney is great and maribelle you did a great job. My friend also loves her car thank you for helping her get into the g80. see you guys soon
Came down from the bronx to check out the specials. everything was great just wished price was less but was glad i was able to get into a really car with cool features
Anthony in service department was very helpful knowledgeable and attentive. He kept us in the loop before any repairs were taken care of. We would definitely recommend Plaza Hyundai to friends & family.
I? had a great expirience at plaza, peter was great and helped me out so much I? will deff be back to buy another car after this lease up and will recommend to my friends
We had a great experience with Plaza. Manny was very informative and was able to articulate the differences between the Santa Fe sport and the Tuscon. We bought the Tuscon and my daughter is very happy with it.
Wait time could be a little shorter, came in for just an oil change. First HYUNDAI vechicle in service area, and it took over 2 hours. But everything was ok.
Great quality service from the sales floor at plaza Hyundai. Couldn't be happier with the way I was treated, Manny couldn't have been a better salesman for me to learn the ins and outs of the car.
I gave this rating because I had a wonderful person who’s name is Courtney helping me out every step of the way, great positive energy from him, thank you for services.
Went into the shop to buyba car for everyday use, and ended buying a car for a very decent price and was outbof the shop quickly with my car. I am really enjoying the car.
Great service, wonderful place. I had a very simple and fun time at plaza Hyundai. Thank you for my new car. I will be bringing my cousin in
Everything about my purchase from start to finish was perfect. Everyone involved was extremely knowledgable, friendly and efficent in their job. They made it possible for me to purchase the car that i wanted and YES II would recommend both Bill Saslasky and this dealership to friends and family
the sales person James was very nice and tried his hardest to get me what I wanted. the finance dept was also nice , but not as up front as I thought they should be.
Staff was knowledgeable, friendly, and efficient. I would rec commend this dealership to anyone looking to lease/buy in the future. I was able to drive off in my care the same day.
Sheena Antoine was my representative. She provided excellent customer service from the outset, which is what lured me so for away from home. From her initial outreach, she was punctual, professional, and honest. I conducted extensive research in advance and all of her statements were consistent with the data: she did not try to con or exploit me in any manner. I was skeptical, at first, because it seemed too good to be true but Sheena is a testament to how we can have a fair (and enjoyable) car buying experience. Sheena was thorough, attentive and did not try to ...
Maribelle Mejia my salesperson. She acted very professionally. She was informative, not only about vehicle we were interested but other vehicles as welll. She was well informed about the various features and options available along with the various packages and pricing. She was entertaining and made the entire process go smoothly and in a timely manner She is to be commended.
Peter helped me get into my new Hyundai, he helped me really understand the features of the car and how everything worked. The purchasing part was very straight forward iggy and Anna the managers helped me get the best deal possible. I will be bringing my family members here !
Everyone was really nice, I had marisol the sales girl crazy could not make up my mind on what I wanted. Thank goodness she had a ton of patients. It's really a good place and no pressure on buying.
I remember this place from the past, my friend bought a car from here and he was satisfied so we both came here for his purchase in the past and now we came to buy myself a car. Kevin helped us last time and we went straight to him. He did it quickly and efficiently. The car runs so smooth I went with his suggestion for the car he helped me set up the car. Overall excellent experience
I went to quite a few dealerships in NY/NJ. Even went to a different Hyundai location in Brooklyn. Each of the salesmen we dealt with was not straightforward, untruthful and did not have our best interests in mind. We then met with Jose at Plaza Hyundai and the experience was great. We did not feel pressured and he gave us a good deal on a 2017 Hyundai Accent. Car works beautifully.
Everything was great.. Peter was amazing he made me feel right at home when I first walked in.. thank you guys for everything i appreciate it
Thanks for making it easy for me to decide always appreciated Marabell. I loved the patience, with me and what I was deciding at the time but it was all worth it.
I want to thank iggy Giuffre and Peter Bellina. They made the purchase so much fun and easy, I love my new car and I will be back for my next one
My experience with Hyundai was excellent and staff knew what they where doing . I love my genisus The car rides beautiful . Peter my sales representive Explain the car to me and also was very pleasent to work with
I went to a different dealership at first and they didn’t bother helping me out or listen to me, and I end up at this branch, as soon I entered the store they helped me purchase the car. The finance department gave me a good price and made it affordable for me to pay over time.
I went in and asked to see a dealer l, a guy showed up and helped me with my decision and I ended up buying the car very, fast and reliant thanks to the the dealer
Personally I like the dealer very much.. I'm definitively will recommend my friend to go there. The car is nice the service is great..I'm very satisfied
The service was ok. My salesman knew I would pick up the car the next day and didn’t have it ready. He also was not working that day so it took much longer to get ready
I went into the dealership to upgrade from my previous car to a new one, a friend of mine recomened this dealership and said they will set me up with a car with ease, after taking a look around a dealership came up to me and I told him what I was looking for. He called his friend over who really understood me and suggested me multiple cars and I ended up going with the car in the showroom. The paperwork he did very quickly, roughly within an hour or a half. Very nice employees at the store. They even ...
The dealer was understanding, patient, and knew exactly what I wanted and offered me things to eat or drink. They were very considerate and gave me discounts and deals the car was delivered in good condition and they scheduled every thing to my earliest convenience.
Good service it is good dealer ship also good seller excellent customer service. I will recommend the dealers I like the service. I recommended with no problem
I have been coming to plaza for years so flad they were able to take my car and give me this beautiful sonata. Thank you Maribelle see you in 2 yrs
This is my first time of buying a car. The service I got from this dealership is excellent. I'm very satisfied with the people that helped me. And I will recommend friends to come here to shop
Happy with purchase Look to buy again Very please Will tell friends and family Can't wait to shop again Very nice cars nice people Great serve Loved how they treat me
Like, I mentioned in my previous review, I feel the same here. The service provided to me was phenomenal. I came in and an agent came up to me asking if he could help me out with anything. I told him I was looking to buy a new car. I told him all the details of the car I would like to have and based on his suggestion and based off of my gut feeling. I felt the 2017 sonata was an amazing car to choose for my everyday commute. This car is truly amazing and my friends love it as ...